Legal Agreement

olabet Terms & Conditions – Player Agreement for Bangladesh

These Terms & Conditions govern your use of the olabet platform. Please read them carefully before registering or using any service on olabet.

📄 Last Updated: 1 January 2026  |  Effective for all olabet accounts
Introduction

Agreement Between You and olabet

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and olabet ("olabet", "we", "us", "our") governing your access to and use of the olabet website and all services offered through it, including live casino games, sports betting, slots, and any related promotional or bonus features.

By registering an account, logging in, making a deposit, placing a bet, or otherwise using any part of the olabet platform, you confirm that you have read, understood, and agreed to be bound by these Terms in their entirety. If you do not agree to any part of these Terms, you must not use the olabet platform.

olabet reserves the right to update or amend these Terms at any time. When material changes are made, we will notify registered account holders. Continued use of the olabet platform following such notification constitutes acceptance of the revised Terms. It is your responsibility to review these Terms periodically to remain informed of any updates.

🔞
21+ Only
Strictly for adults aged 21 and above in Bangladesh.
🔒
One Account
Each player may hold only one olabet account.
💳
BDT Payments
All transactions processed in Bangladeshi Taka via bKash, Nagad, and more.
⚖️
Fair Play
All games use certified RNG systems. No outcome manipulation.
🎁
Bonus Rules
Bonuses are subject to wagering requirements as specified per offer.
🛡️
Data Security
256-bit SSL encryption protects all account data and transactions.
Clause 1

Eligibility and Account Registration

1.1 — Age Requirement
Minimum Age of 21 Years
Access to olabet and all real-money services — including deposits, withdrawals, casino games, sports betting, and slots — is strictly restricted to individuals who are 21 years of age or older. By creating an account, you represent and warrant that you meet this age requirement. olabet reserves the right to request age verification documentation at any time. Accounts found to belong to individuals under the age of 21 will be suspended immediately, and any funds held in such accounts may be forfeited pending investigation.
1.2 — Account Registration
Single Account Policy
Each player is permitted to hold only one registered account on olabet. Duplicate accounts are strictly prohibited. If olabet identifies that a player holds more than one account, all duplicate accounts will be suspended and any bonus funds or winnings accrued through duplicate accounts may be voided. To register, you must provide accurate, current, and complete personal information including your full legal name, date of birth, and a valid mobile number registered in Bangladesh.
1.3 — Account Security
Your Responsibility to Protect Your Login
You are solely responsible for maintaining the confidentiality of your olabet account credentials, including your username and password. olabet will never ask you for your password via email, live chat, or any other communication channel. Any activity conducted through your account will be treated as authorised by you unless you have reported a security concern to us in advance. If you suspect unauthorised access, contact support immediately at [email protected].
1.4 — Identity Verification
Know Your Customer (KYC) Process
olabet may require players to complete identity verification before processing withdrawals or lifting deposit limits. Acceptable documents include a valid National Identity Card (NID), passport, or other government-issued photo identification. Players may also be asked to provide proof of payment method ownership (e.g., a screenshot or statement from your bKash or Nagad account). Failure to complete verification within a reasonable timeframe may result in account restrictions.
Clause 2

Deposits, Withdrawals and Payment Methods

All financial transactions on olabet are conducted in Bangladeshi Taka (৳ / BDT). olabet supports the following payment methods for players in Bangladesh: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank mobile banking, and select debit cards issued by City Bank, BRAC Bank, Islami Bank, and Sonali Bank.

2.1 — Deposits
Funding Your Account
Deposits via bKash, Nagad, Rocket, and Upay are credited to your olabet account balance instantly upon confirmation from the payment provider. A minimum deposit threshold applies and is displayed on the deposit screen at the time of transaction. olabet does not charge fees on deposits, though your payment provider may apply its own transaction charges. You must only use payment methods registered in your own name — third-party deposits are not permitted.
2.2 — Withdrawals
Receiving Your Winnings
Withdrawal requests are processed during Bangladesh Standard Time (BST, UTC+6) business hours. Approved withdrawals are sent directly to your registered mobile banking wallet (bKash, Nagad, Rocket, or Upay) or bank account. Processing times are typically within 24 hours of approval, though delays may occur during high-volume periods or when additional verification is required. A minimum withdrawal amount applies and is displayed within your account dashboard.
  • Withdrawals are only paid to the same method used for the original deposit, where technically possible.
  • olabet reserves the right to request additional KYC documentation before processing withdrawals above ৳20,000.
  • Winnings derived solely from bonus funds are subject to the applicable wagering requirements before withdrawal is permitted.
2.3 — Refused or Reversed Transactions
When Payments Are Not Processed
olabet reserves the right to refuse or reverse any deposit or withdrawal where there is reasonable suspicion of fraudulent activity, money laundering, or a breach of these Terms. In such cases, the relevant funds may be held pending investigation. Players will be notified by email or support contact where a transaction has been refused, and guidance on next steps will be provided.
Important: Never share your bKash PIN, Nagad PIN, or mobile banking credentials with anyone — including individuals claiming to represent olabet. olabet support staff will never ask for your payment app PIN or one-time password (OTP).
Clause 3

Bonuses, Promotions and Wagering Requirements

olabet offers a range of bonuses and promotional offers to both new and existing players. All bonuses are subject to the specific terms attached to each individual promotion, as well as the general bonus conditions set out in this clause. Players are responsible for reading the terms of any bonus before opting in or making a qualifying deposit.

3.1 — Wagering Requirements
How Bonus Playthrough Works
Bonus funds awarded by olabet must be wagered a specified number of times before they — or any winnings derived from them — can be withdrawn. The applicable wagering multiplier is stated clearly in each promotion's individual terms. For example, a bonus with a 20x wagering requirement means a ৳1,000 bonus must generate ৳20,000 in total qualifying bets before a withdrawal request will be approved. Not all games contribute equally to wagering requirements; live casino games, table games and certain slots may contribute at a reduced rate.
3.2 — Bonus Eligibility
Who Can Claim Bonuses
Bonuses are available to verified players who hold a single, legitimate olabet account. Players who hold multiple accounts, who have previously self-excluded, or whose accounts are under review are not eligible to claim or retain bonus funds. olabet reserves the right to withdraw a bonus offer at any time or to decline a bonus claim where there is evidence of abuse or manipulation of the bonus system.
3.3 — Bonus Expiry
Time Limits on Bonus Use
All bonuses carry an expiry period, specified in the individual promotion terms. Bonus funds and any associated free spins not used within the stated timeframe will be removed from your account automatically. Wagering requirements must also be met within the stated bonus validity window; failure to do so will result in the bonus and any associated winnings being voided.
Bonus Abuse Warning: olabet employs automated and manual monitoring systems to detect bonus abuse, including matched betting, arbitrage strategies, and coordinated play across multiple accounts. Any account found to be engaged in such activity will have its bonus funds voided and may be suspended from the platform.
Clause 4

Gameplay Rules, Fairness and Technical Issues

4.1 — Game Fairness
Certified Random Number Generators
All casino games and slots available on olabet are supplied by certified third-party game studios including Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, Microgaming, and Spribe. The Random Number Generators (RNGs) used in these games are independently audited for fairness. olabet does not alter or interfere with game outcomes. The stated Return to Player (RTP) percentages for each game are set by the supplying studio and are available within the game information panel.
4.2 — Technical Malfunctions
What Happens When a Game Errors
In the event of a technical malfunction, game server error, or communication failure that disrupts a game round, olabet reserves the right to void the affected round and refund the bet amount to the player's account balance. This applies equally to live casino sessions, slots spins, and sports bet placement. olabet is not liable for losses incurred due to internet connectivity issues on the player's side or for disruptions caused by the player's own device or network.
4.3 — Sports Betting Rules
Cricket and Other Sports Markets
Sports betting markets — including cricket (BPL, IPL, T20 World Cup, Bangladesh Tigers fixtures), football, kabaddi, and hockey — are subject to olabet's Sports Betting Rules, which form part of these Terms. Key points include:
  • Bets placed after the official start of an event may be voided at olabet's discretion.
  • In the event of a match abandonment or postponement, applicable rules are set out per sport in the Sports Betting Rules document.
  • Odds are subject to change before a bet is confirmed. The odds displayed at the time of bet confirmation are the final accepted odds.
  • Maximum bet limits apply per market and per event; these are displayed within the betting interface.
Clause 5

Responsible Gaming and Player Protection

olabet is committed to providing a safe, fair, and responsible gaming environment. We actively promote responsible gaming practices and provide tools to help players manage their activity. These tools are available to every registered account holder at no cost and can be activated at any time through the support team.

5.1 — Self-Exclusion
Temporarily or Permanently Closing Your Account
Players who feel that their gambling is becoming difficult to manage may request a self-exclusion period of 30 days, 90 days, 6 months, 1 year, or permanent closure. During a self-exclusion period, your account will be suspended and you will be unable to log in, deposit, or place bets. To initiate self-exclusion, contact olabet support at [email protected].
5.2 — Deposit Limits
Setting Daily, Weekly, or Monthly Deposit Caps
Account holders may request deposit limit reductions at any time. Limit reductions take effect immediately. Limit increases are subject to a 7-day cooling-off period before they become active. This ensures that decisions made impulsively during a gambling session do not lead to immediate financial harm.
5.3 — Underage Gaming Prevention
Protecting Minors
olabet strictly prohibits access by anyone under the age of 21. We encourage parents and guardians to use parental control software to prevent minors from accessing online gambling platforms. If you believe a minor has accessed olabet, please contact us immediately at [email protected] so we can take immediate action.
Need Help? If you are concerned about your gambling habits or those of someone you know, please visit our dedicated Responsible Gaming page for guidance, self-assessment tools, and contact details for support resources.
Clause 6

Account Suspension, Closure and Termination

olabet reserves the right to suspend, restrict, or permanently close any player account at its sole discretion where there is reasonable evidence or suspicion of any of the following:

  • Provision of false, inaccurate, or misleading personal information at registration or during verification.
  • Breach of any provision of these Terms and Conditions.
  • Collusion with other players to gain an unfair advantage in games or betting markets.
  • Use of software, bots, artificial intelligence tools, or any automated system to interact with the olabet platform.
  • Abuse of bonus systems, promotional offers, or referral programs.
  • Engagement in any activity that olabet reasonably suspects to constitute money laundering, fraud, or criminal conduct.
  • Chargebacks or reversal of deposits made through bKash, Nagad, Rocket, Upay, or any other payment method.
  • Requests by regulatory or law enforcement authorities.

Upon account closure for cause, olabet will conduct a review of all transactions and activity associated with the account. Funds legitimately belonging to the player following the review will be returned via the player's registered payment method. Funds associated with fraudulent activity, bonus abuse, or Terms violations may be forfeited entirely.

Clause 7

Limitation of Liability and Disclaimers

The olabet platform and all services are provided on an "as is" and "as available" basis. While we work hard to maintain a stable, secure, and fully functional platform at all times, olabet makes no warranty, express or implied, regarding the uninterrupted availability of any service.

7.1 — Platform Availability
Service Interruptions
olabet shall not be held liable for any losses — financial or otherwise — that arise from temporary platform unavailability due to scheduled maintenance, emergency technical work, third-party service disruptions, or events beyond our reasonable control (including but not limited to natural disasters, regulatory actions, or telecommunications failures).
7.2 — Gambling Losses
Player Responsibility for Wagering Decisions
olabet accepts no liability for financial losses incurred through gambling on the platform. All bets and wagers are placed at the sole discretion and risk of the player. olabet does not provide gambling advice and does not guarantee winnings on any game or betting market. Players should only gamble with funds they can afford to lose and should set personal limits accordingly.
7.3 — Third-Party Content
Game Studios and External Providers
Games on olabet are provided by independent third-party studios. olabet is not responsible for errors, interruptions, or changes to game content introduced by these studios. Any disputes arising directly from the operation of a specific game should be reported to olabet support, who will liaise with the relevant game provider on the player's behalf.
Clause 8

Governing Law, Disputes and Contact

These Terms and Conditions and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with applicable law. olabet aims to resolve all player disputes promptly, fairly, and transparently through its customer support team.

If you have a complaint or dispute relating to your olabet account, a game outcome, a transaction, or any other aspect of the service, please contact the support team in the first instance at [email protected]. The team will acknowledge your complaint within 24 hours and work to resolve it within 5 business days. Where a resolution cannot be reached, olabet will provide information on available escalation options.

Contact olabet Support: For all account, payment, or gameplay queries, reach us at [email protected]. Support is available 24 hours a day, 7 days a week including Bangladeshi public holidays such as Eid, Victory Day (December 16), and Independence Day (March 26).